Windows Remote Assist – A program could not start

The client was using an XP machine inside a network. Tried to get them to send me a remote assist request, but on send or save invite got a message:

Title: Message from webpage
Message: A program could not start. Please try again.

I had several go’s myself with changing several functions, but then spoke to the people who set up the network who said that security would have to be changed. They suggested that we use: Join-Me instead. Join-Me seemed easy enough to use.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: